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Privacy Policy

The Garuda Express Pvt. Ltd. (“TGE”) understands the importance of protecting the privacy of users of the TGE website www.kourtiercourier.com.np. The information collected on the TGE website is used to market and improve the services of TGE and its subsidiaries’, to improve the content and services on the TGE web site and make it easier to use and more appropriate to individual users and to contact its users with updates to the web site or for other marketing purposes. TGE may use this information, with the users’ permission, for the above purposes. TGE never shares any information obtained on or from the TGE website with any other organization, and will not do so in future, unless required by law. TGE will not sell information obtained through the TGE website to any party or parties.

Certain areas of the TGE website, including but not limited to the sections on ‘Tracking’, ‘Franchisee’ and ‘eSolutions’ require registration or a password for access. Information obtained from registered users of these areas may also be used for TGE’s marketing purposes, and cookies may be used in those and other areas. Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas, including, but not necessarily limited to the ‘Tracking’ section on the TGE website. In addition, visitors to the TGE website may choose to register for a TGE website username and password to simplify access to some interactive features on the TGE website. Log file data and other information gathered from registered users of the TGE website are used to improve the customer experience of the users of the TGE website.

The TGE website login currently provides users with access to Tracking, Request Quote, Contact Customer Care and Request Pickup. In the future, TGE may add other features to those accessed through the TGE website Login.

Please also see the TGE ‘Conditions of Carriage’ for terms of carriage, limitations of liability, and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with the services of TGE.

Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.

The local postal address of TGE’s offices can be found on the contact page.

Users can also write to TGE for support at its email address: thegarudaexpress@gmail.com

TGE reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes.

The use of the TGE website constitutes a user’s agreement to this Privacy Policy.